Shopping Guide


  • How to Purchase
  • Contact Information
    • For inquiries, please contact us via phone, email, LINE, or Instagram DM.
  • Product Stock
    • With the exception of certain items, inventory for products listed may be managed collectively with our physical stores and other platforms.
    • Please be aware that if an ordered item is out of stock, we will contact you to inform you of the situation and proceed to cancel your order.
    • ※Please note that we cannot provide replacement items or offer discounts in lieu of items that are out of stock.
  • Other Important Notes
    • ・In the unlikely event of an error in product information, such as price, due to our mistake, we may contact you to cancel your order. We appreciate your understanding.
    • ・As most of the items we handle are one-of-a-kind, we do not accept cancellations after an order has been placed. Thank you for your understanding.
    • ・We do not provide gift-wrapping or item-holding services.
    • ・If you require a receipt, please indicate this in the [Remarks] section when placing your order. It will be enclosed with your package.
    • ※Only one receipt can be issued per order. Receipts cannot be issued for individual items.
    • ※We cannot issue receipts with blank payee names or descriptions.
    • ※Please note that revenue stamps are not affixed to receipts for credit card payments.

Payment Methods

  • Credit Card Payment
    • We accept the following credit cards:
    • Visa, Mastercard, JCB, American Express
  • Digital Wallet
    • Shop Pay
    • Apple Pay
    • Google Pay
  • Bank Transfer
    • ・Payment must be made within 3 days of receiving the order confirmation email.
    • If payment is not confirmed after the deadline, your order will be cancelled.
    • ・The bank account details and total amount due will be provided in the "Order Confirmation Email" sent by our store during order processing. Please wait for our order processing to be completed.
    • 【Bank Account】 Sumitomo Mitsui Banking Corporation
    • ・Please be careful not to lose your bank transfer receipt.
    • ・If you pay more than the required amount, we will refund the difference after deducting the bank transfer fee from the refund amount.
    • ・Please note that bank transfer fees are to be covered by the customer.
    • ・Products will be shipped once your payment is confirmed.
    • ・Shipping is performed starting the day after payment confirmation at the earliest.
    • ・Please note that we cannot ship on the same day payment is confirmed.
  • Shopping Loan Payment
    • Customers may use the shopping loan provided by JACCS Co., Ltd. (hereinafter "JACCS") to pay for products on this site.
    • This payment method is available only for orders with a total purchase amount of 100,000 yen (including tax) or more.
    • Shopping loans are available only to customers residing in Japan who meet JACCS's credit approval criteria.
    • If a customer selects a shopping loan, they must proceed to the dedicated screening screen provided by JACCS after completing the order to enter the necessary information.
    • The sales contract between the customer and our store is deemed to be concluded once the credit screening by JACCS is approved and the contract procedures are formally completed.
    • If the contract is not approved as a result of the JACCS screening, the order will be automatically cancelled, or we may inform you to change your payment method. Our store will not be held liable for any damages incurred by the customer as a result.
    • Products will be shipped after we receive notification of "contract completion" from JACCS. Due to processing requirements, we may not be able to accommodate requested delivery dates.
    • Once the shopping loan application and screening process are complete, in principle, we cannot accept cancellations, returns, or exchanges due to customer preference.
      Even in cases where a return or cancellation is accepted due to unavoidable circumstances based on our store's policy, a prescribed cancellation procedure with JACCS is required. Please be aware that any fees incurred by contract termination, as well as round-trip shipping costs, will be borne by the customer. Please confirm these terms thoroughly before applying.
    • For extremely high-value orders that exceed certain standards set by our store (or the upper limits of the credit company), we may refuse the use of this payment method and cancel your order at our discretion, regardless of the JACCS screening result. Thank you for your understanding.
  • Shipping and Delivery
  • Domestic Shipping
    • Free shipping nationwide

Returns and Exchanges

  • Customer Preference
    • In principle, we do not accept returns due to customer preference.
    • ・Please confirm the size, color, material, product condition, etc., described before making a purchase.
    • ・We cannot accept returns due to our negligence in the following cases. Please check before purchasing.
    • Slight discrepancies in size/condition
    • Regarding actual measurements and product condition descriptions, our staff measures and inspects each item by hand.
    • There may be individual differences in the perception of slight size variations and product condition.
    • Color differences
    • We cannot accept returns for reasons such as the product appearing different from the images, or due to variations in colors caused by your monitor or device settings.
    • Color names are assigned based on our own criteria and may differ from the brand's unique terminology. Thank you for your understanding.
    • Presence or absence of accessories after purchase
    • Descriptions of accessories are based on what was included when the item arrived at our facility.
    • These may differ from or be missing items compared to those included when purchasing from direct retail or authorized stores.
    • The Cooling-Off law does not apply to mail-order sales.
    • ※About the Cooling-Off System
    • The Cooling-Off system is a regulation that allows consumers to unconditionally withdraw from or cancel contracts for services such as door-to-door sales or telephone solicitation within a specified period via written notice. However, sales contracts on this site are not included in the Cooling-Off system as they are contracts concluded by the customer voluntarily.
  • Company Negligence
    • ・If there is a significant defect upon arrival that was not described, please be sure to contact either the carrier (Yamato Transport) or our store before returning the item.
    • ・For returns, please contact us within 5 days of product arrival, and the item must be able to reach our store within 3 days after your return request is accepted.
    • ・Refunds will be processed once the product arrives. ※In principle, refunds will be made via bank transfer.
    • ・As we primarily handle one-of-a-kind second-hand items, we cannot provide exchanges for replacement items. Thank you for your understanding.
    • ・In cases where a defect is due to our negligence, we will as a rule only handle the matter via a return.
    • ・We cannot provide after-care services such as repairs, alterations, or cleaning. Additionally, we cannot cover the costs incurred for any repairs, alterations, or cleaning.
    • ※We cannot accept returns in the following cases:
    • ・Items that have been used once
    • ・Items that have become soiled or smell of perfume, tobacco, etc., due to trying them on
    • ・Items that have been washed, cleaned, or altered
    • ・Items where accessories present at the time of arrival have been lost
    • ・Unopened items where the package has been opened
    • ・Items for which we were not contacted within 5 days of arrival
    • ・Items not received by our store within 3 days after a return request is accepted
  • Long-term Absence / Refusal of Receipt
    • ・Please take responsibility for accepting the items we send.
    • ・If you are absent during delivery, please contact the delivery office listed on the "Absence Notice" left in your mailbox and ensure you receive the package within the storage period.
    • ・Please be aware that for packages returned to our store due to refusal of receipt or long-term absence (storage period expired), we will separately charge the actual round-trip shipping costs.
    • ・All packages returned to our store due to refusal of receipt or long-term absence (storage period expired) will be treated as cancelled.
    • ・If there is a history of long-term absence or refusal of receipt, we may refuse future orders. Thank you for your understanding.
  • Order Cancellation
    • ・As most of our products are one-of-a-kind, we do not accept cancellations after an order has been confirmed. Thank you for your understanding.
    • ・If you have any questions regarding size or product condition, please feel free to contact us before placing your order.